According to Lloyds Banking Group fraud insights data, there has been a 75% increase in people getting scammed when shopping for things like cars, tickets and clothes on Facebook Marketplace.* So if you’re heading online to buy or sell gifts this month, here are some things to look out for:

Trust your instincts: If a deal seems too good to be true, it probably is. Trust your instincts and be wary of overly attractive offers or sellers pressuring you for a quick decision.

Meet in public places: Always arrange to meet the seller or buyer in a well-lit, public place. Opt for locations with surveillance cameras, like a local coffee shop or shopping centre, to ensure your safety.

Cash is king: While digital payment methods are convenient, using cash for transactions adds an extra layer of security. Avoid sharing sensitive banking information unless absolutely necessary.

Check the seller’s profile: Take a few minutes to review the seller’s profile. Look for a history of positive reviews and a well-established presence on Facebook. Be cautious if the account is new or lacks information.

Verify product details: Before meeting, confirm the product details with the seller. Request additional photos if needed, and ensure that the item matches the description provided in the listing.

Beware of shipping requests: Scammers may suggest shipping the item instead of meeting in person. Be cautious of such requests, especially if they seem insistent on a prepayment without any face-to-face interaction.

Use Facebook Messenger: Keep communication within Facebook Messenger. Avoid sharing personal contact information until you’re confident about the legitimacy of the transaction.

Check for red flags: Be on the lookout for red flags such as poor grammar in messages, unusual payment methods, or requests for personal information. Legitimate sellers will communicate clearly and professionally.

Research market prices: Research the market value of the item you’re interested in to ensure that the price is reasonable. If the deal appears too good to be true, it might be a scam.

Report suspicious activity: If you encounter any suspicious activity or believe you’ve come across a scam, report it to Facebook. Your vigilance can help protect others in the community.

Stay safe online this Winter